Using the AI Assistant in WP-Lister for eBay 4.0

WP-Lister for eBay 4.0 includes a built-in AI Assistant powered by Claude. This intelligent helper can answer questions about the plugin, help troubleshoot issues, and guide you through common tasks – all without leaving your WordPress dashboard.

Requirements

The AI Assistant requires an Anthropic API key to function. You'll need to:

1. Create an account at console.anthropic.com
2. Generate an API key
3. Enter the key in eBay → AI Assistant → Settings

Note: Anthropic charges per usage. Typical support conversations cost fractions of a cent.

How to Access the AI Assistant

Navigate to eBay → AI Assistant in your WordPress admin menu. The chat interface appears where you can type questions in plain English.

Alternative access: Look for the Ask AI button on error messages throughout the plugin – clicking it opens the AI Assistant with your error pre-loaded for diagnosis.

What the AI Assistant Can Do

Answer Questions About WP-Lister

• Explain how features work (inventory sync, listing profiles, templates)
• Guide you through setup and configuration
• Clarify eBay-specific requirements and policies

Help Troubleshoot Issues

• Diagnose common error messages and suggest fixes
• Explain what specific eBay API errors mean
• Help identify why listings fail verification
• Troubleshoot inventory sync problems

Provide Step-by-Step Guidance

• Walk you through creating listing profiles
• Explain how to set up multiple eBay accounts
• Guide template customization
• Help configure Business Policies

Example Prompts to Try

Here are some questions you can ask:

Setup & Configuration:

• "How do I sync my inventory with eBay?"
• "How do I create a listing profile for fixed-price items?"
• "How do I list the same product on eBay US and UK?"
• "How do I set up Business Policies?"

Troubleshooting:

• "Why is my listing showing an error?"
• "What does error 21916750 mean?"
• "My stock isn't syncing between WooCommerce and eBay"
• "I'm getting a token expired error"
• "Why are my images not uploading to eBay?"

Optimization:

• "How do I upload additional images to eBay?"
• "How can I list products faster?"
• "What item specifics are required for electronics?"

What the AI Assistant Cannot Do

The AI Assistant has some limitations:

• Cannot modify your data – It provides information and guidance only, not make changes to your listings or settings
• Cannot access your eBay account directly – It doesn't have access to eBay's systems
• Cannot process payments or refunds – Financial operations require human support
• May not know about very recent eBay policy changes – Always verify with eBay's official documentation for the latest policies
• Cannot debug server-specific issues – PHP configuration or hosting problems may require human support

Tips for Best Results

1. Be specific – Instead of "it doesn't work," describe what you're trying to do and what happens
2. Include error messages – Copy and paste the exact error text if you have one
3. Mention your context – Are you using Lite or Pro? Which eBay site? Simple or variable products?
4. One question at a time – For complex issues, break them into separate questions

Conversation History

The AI Assistant remembers your conversation history within a session. You can:

• Ask follow-up questions without repeating context
• Reference previous answers ("can you explain that last step in more detail?")
• Clear history by clicking New Conversation

Still Need Human Help?

If the AI Assistant can't resolve your issue, contact our support team at wplab.com/support. Include:

• Your WP-Lister version number
• The exact error message or issue
• Steps you've already tried
• A screenshot if helpful